Comments on: Setback for Mobilink Infinity?

By: HAIDER BUX

HAIDER BUX — Mon, 15 Aug 2011 08:52:27 +0000

Dear Sir i am infinity user since long, I am using yahoo messenger, but since one week yahoo messenger is not working i means do not login, I have already complains on care@mibilinkinfinity.com, but no any suitable solution has been carried out by your dept. Sir I have so much problem, My some relatives are residing in outside of country, so i talk with them through the same service. Please solve my problem. Here is my infinity ID is 922136182400
This time my infinity is also on as your representatives called me on my mobile no. Please do the needful.
Thanks

By: Ansar Ahmed

Ansar Ahmed — Tue, 10 May 2011 19:36:39 +0000

Very Very Bad service,
when we complaind the not attended while 2-3-4 days left
and just SMS sent dear cosuotmer pls contact our help line
i was headache and removed…….
I don’t want in any Single peny !!!!!!!

By: Qamar Mumtaz

Qamar Mumtaz — Thu, 24 Mar 2011 05:26:23 +0000

Ok waiting moderation, note that when I switched off the modem and then re-start it, than it works for sometime than again stops working, the practice of shutting down may distroy it.

By: Qamar Mumtaz

Qamar Mumtaz — Thu, 24 Mar 2011 05:16:23 +0000

Madiha, you know I have purchased about 5 mobilink infinity for different friends, but now a days facing problem in one of our ZyXEL MOdel Number: MAX-216 M1R, 922136176907 that it stops working! the receive signals stop while Tx works so that the communication stops.
See the problem is either connectivity or its modem.
Advise x thanks

By: owais

owais — Sun, 26 Sep 2010 08:13:41 +0000

very bad service

By: Janib Soomro

Janib Soomro — Fri, 25 Sep 2009 03:44:39 +0000

I have used the device for about 3 months. I was never asked/reminded to pay the bill till middle of the 2nd month. I told them to send me the bill but instead of providing all details, they fail to send me bill at my home.
Beside it is easier to pay the bill monthly, I was charged twice the amount that I was supposed to pay. They told me that I have used the downloading limit.
The device is somewhat useful for remote areas in Karachi but not well suited for serious users. If they had sent me the bill in the first month and I would surely have continued their service, but they failed to send the bill even this day, it has been 5months and the service is disconnected now without any confirmation phone call.
It looked like they are not interested in money or have very lazy staff.

By: Saad Haq

Saad Haq — Tue, 07 Jul 2009 22:11:11 +0000

hey Madiha i got Mobilink infinty in feb 2009 since then i havnet recieved a bill.Why is this so? If my excess bill charges are really high im not going to pay since its your fault that i havent recieved bill.And hen i called the service centre they said when uu used your quota of 15gb we will stop the net from here
so that u wont get charged. So whats happening?My net hasnt stopped no bills recieved.Im only willing to pay 1500 for each month.Not a penny more not a penny less.

By: Masood Hussain

Masood Hussain — Mon, 29 Jun 2009 18:04:39 +0000

I’m also agreed with Mr. Zeeshan Akram.I’ve got Mobilink Wimax last month and its service is so disappointed.It feels so bad when i need to connect with internet and the signals aren’t catching properly.No dought Mobilink’s Cellular Service is just amazing but plz do something for Wimax Service.

By: Abbas Lakhani

Abbas Lakhani — Mon, 22 Jun 2009 16:23:07 +0000

Not Really… Mobilink really charge watever they want to. The prove is I got the same problem in the first billing month. I called mobilink customer care and complained about the wrong billing. The guy gave the same justification the above representative of mobilink gave. I was supposed to have Rs.580 amount of bill + Rs.100 (prorata billing of 4 days) total Rs.680. but i got Rs.830 in the first month bill. I complained and asked to show me the Log how I exceeded 5GB which they could not produce and in the next month bill, they adjusted Rs.150 of the previous month’s bill. Guys, there is a point that mobilink has accepted about their wrong billing system. There is no law/justice and I am very disappointed with Mobilink Infinity. Maybe within next month I will quit Infinity.
(Amounts mentioned above are rounded caz I dont remember the exact amount, though the issue is real)

By: Waqas Younus

Waqas Younus — Sat, 20 Jun 2009 14:08:23 +0000

Me and my brother want’s to use Mobilink Infinity WiMax device, is it possible that if we purchase 2 device and use just One 15GB account on both devices in different areas????